Emergency: call or text 911. Jacksonville non-emergency: (904) 630-0500.

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St. Johns County Utilities

County water and sewer for many addresses in St. Johns County, including parts of Ponte Vedra. Call during business hours for a leak, no water, or low pressure, and use the after-hours number on nights and holidays.

Customer service
(904) 209-2700
Toll-free
1-877-837-2311
After hours, weekends, holidays
(904) 209-2745
Pay by phone
1-844-752-8845
Email
utilbill@sjcfl.us
Hours
Monday–Friday 7:30 a.m.–4:30 p.m.
Mailing address
1205 State Road 16, St. Augustine, FL 32084