Emergency: call or text 911. Jacksonville non-emergency: (904) 630-0500.

Who to call

Who do I call for this home?

Start with the city. You do not need the neighborhood name. Inside Jacksonville, the sheriff, city hall, and the schools are the same from Riverside to Mandarin. A ZIP code covers more than one government, and the power company is the name on the bill.

This is the City of Jacksonville and Duval County together. It does not include Atlantic Beach, Neptune Beach, Jacksonville Beach, or Baldwin.

Leave the neighborhood blank if you are unsure. The numbers below belong to the city, and they do not change from one neighborhood to the next. The neighborhood only puts a name on the printed sheet.

Or start from a road you know

Emergency

City hall

Your council member depends on the street address. Use the district search, not the ZIP code.

Permits and code

Report a code complaint through 630-CITY or MyJax. Beach cities use their own building and code offices.

Power, water, and trash

JEA is the usual electric, water, and sewer company. Call the company named on the bill. Trash day comes from the street address.

Everyday

Look the street up

JEA

Outages, water, and sewer.

State senator

The Florida Senate’s address search. Districts do not follow ZIP codes.

Print the citywide sheet

Trash day has its own page at Trash day. The longer explanation of consolidation is on Which number?