Emergency: call or text 911. Jacksonville non-emergency: (904) 630-0500.
Power, water, and garbage. The company depends on your address, not your ZIP code.
Electric, water, and sewer for most of consolidated Jacksonville. Atlantic Beach tells its residents to call JEA for electric service. Report an outage on this number any time. It is not the power company for every address at the beaches or in Clay and St. Johns.
Electric utility based at Jacksonville Beach city hall. It serves customers in Duval and St. Johns counties, including Jacksonville Beach. Atlantic Beach electric customers are told to call JEA instead. Check the name on your bill.
Member-owned electric cooperative based in Keystone Heights. It serves much of Clay County and a wide area of north Florida. This is not Clay County Electric, a different co-op in Arkansas. Confirm the name on your bill before you report an outage.
FPL serves some addresses in Northeast Florida that are outside JEA, Beaches Energy, and Clay Electric. If none of those names is on your bill, start here.
Water and wastewater for much of Clay County. CCUA publishes this number for a water or wastewater emergency. Billing and new service are handled on the website.
County water and sewer for many addresses in St. Johns County, including parts of Ponte Vedra. Call during business hours for a leak, no water, or low pressure, and use the after-hours number on nights and holidays.
Curbside garbage, recycling, and yard waste in consolidated Jacksonville are split among city crews, Meridian Waste, and Waste Pro. Your address decides which truck comes. Set carts out by 6 a.m., and not earlier than 5 p.m. the day before.