Animal Care and Protective Services
Jacksonville’s animal shelter and animal-services officers, at 2020 Forest Street. Report a stray, a bite, or cruelty through 630-CITY or MyJax during service hours. After hours, the city says to call the sheriff’s non-emergency line.
- Phone
- (904) 630-2489
- jaxpets@coj.net
- Mailing address
- 2020 Forest Street, Jacksonville, FL 32204
Behavior help for your own pet: acpsenrichment@coj.net. Foster questions: ACPSFosters@coj.net. Adoption and intake hours change, and surrenders are by appointment. Check the city page the day you go. Jacksonville Beach has its own animal control and does not use this shelter for city calls.