211 and United Way of Northeast Florida
Dial 211 for a referral to food, rent help, shelter, and other services. The City of Jacksonville also publishes United Way’s referral line for people who cannot get through by dialing 211.
Emergency: call or text 911. Jacksonville non-emergency: (904) 630-0500.
211, emergency shelter, and civil legal aid. Call ahead. Beds change by the hour.
Dial 211 for a referral to food, rent help, shelter, and other services. The City of Jacksonville also publishes United Way’s referral line for people who cannot get through by dialing 211.
Emergency housing and services in downtown Jacksonville, with other sites for families and for beach clients. Call before you go. A bed that was open this morning may not be open now.
Emergency shelter and meals downtown. The mission asks people to call and complete a screening. Do not assume a walk-up bed is available.
Shelter and recovery programs. The mission’s own contact page lists the McDuff Avenue campus for administration and shelter care. Call before you send someone.
Coordinated entry and outreach for people without housing in Northeast Florida. The city publishes this weekday phone line.
Civil legal help for people who qualify. The clerk of courts points residents here for help the clerk is not allowed to give, including many circuit-civil matters.