Emergency: call or text 911. Jacksonville non-emergency: (904) 630-0500.

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Emergency

What to call before you look anything else up.

911

Police, fire, and medical emergencies. The Jacksonville Sheriff’s Office says you can text 911 when you cannot safely talk, and that a text is handled with the same priority as a call.

Call 911

Poison Control

The national poison helpline for a swallowed medicine, a chemical exposure, or a bite you are unsure about. This is not a substitute for 911 if someone is unconscious or not breathing.

Inside: hours

Call 1-800-222-1222

Florida Relay, 711

Dial 711 to reach Florida Relay if you are deaf, hard of hearing, or speech-disabled and need to place a call. For an emergency, JSO says TTY users can also reach 911 directly.

Call 711